Terms & Conditions

This website is provided for general informational and business communication purposes.

You may use this website to learn about Emily's Tax Pro LLC, review available services, contact us, request information, and access third-party tools made available through the website, such as appointment scheduling or messaging services.

You agree not to misuse this website, attempt to interfere with its operation or security, gain unauthorized access to systems or information, submit unlawful or harmful content, or use the website for fraudulent or unlawful purposes.

We may modify, suspend, restrict, or discontinue any part of the website when reasonably necessary.

The information presented on this website is provided for general informational purposes only.

Website content should not be considered individualized tax, accounting, legal, insurance, financial, payroll, business, or other professional advice.

Professional recommendations depend on the specific facts and circumstances of each client or matter.

You should not make important tax, financial, legal, insurance, payroll, or business decisions solely on the basis of general information appearing on this website.

Emily's Tax Pro LLC provides various business and professional services as described throughout this website.

The scope, availability, requirements, pricing, responsibilities, and terms applicable to a specific service may be established separately when appropriate.

Submitting a website form, sending an email or WhatsApp message, scheduling an appointment, participating in an introductory consultation, or otherwise contacting Emily's Tax Pro LLC does not by itself create a professional, advisory, fiduciary, or contractual relationship.

A professional engagement begins only when Emily's Tax Pro LLC has agreed to provide the applicable service and any required engagement terms, documents, authorizations, information, or payment arrangements have been completed as applicable.

We reserve the right to accept or decline a request for services.

Fees for professional services may vary depending on the type, scope, complexity, timing, and requirements of the work requested.

When payment is required, the applicable fee, deposit, payment schedule, or other payment arrangement may be communicated separately before or during the professional engagement.

Clients are responsible for paying amounts due according to the terms applicable to the service they have accepted.

Unless otherwise agreed in writing, payment of a fee does not guarantee any particular tax result, audit result, business outcome, financing decision, insurance determination, website performance, revenue level, or other specific result.

Any taxes, transaction charges, or third-party fees that legally apply to a transaction may be charged when applicable.

Emily's Tax Pro LLC may offer complimentary introductory consultations, including the 15-minute Business Consultation | Consulta de Negocios.

These appointments are intended to help identify the prospective client's needs and determine appropriate next steps. They do not include detailed document review, tax or accounting analysis, preparation of filings, formal business strategy work, or other substantial professional services unless separately agreed.

We ask clients to cancel or reschedule complimentary appointments at least 24 hours in advance whenever reasonably possible.

Repeated missed appointments or repeated late cancellations may result in limits on future complimentary booking availability.

When a consultation or appointment requires advance payment, clients should cancel or reschedule at least 24 hours before the scheduled appointment.

If a paid appointment is cancelled at least 24 hours in advance and no substantive preparation or professional work has already been performed specifically for that appointment, the amount paid may be refunded or credited toward a future appointment, as appropriate.

For cancellations made less than 24 hours before the appointment, Emily's Tax Pro LLC may, at its discretion, allow the payment to be applied toward one rescheduled appointment.

A missed paid appointment without reasonable notice may be treated as a no-show and the appointment fee may be non-refundable to the extent permitted by applicable law.

Nothing in this section prevents Emily's Tax Pro LLC from providing a refund or credit when circumstances reasonably justify doing so.

Payments for professional services are generally earned as work is performed.

If a client cancels a service before substantive work begins, Emily's Tax Pro LLC may refund amounts that have not been earned or committed to work already performed, subject to any separately agreed engagement terms.

Once substantive work has begun — including research, review, analysis, preparation, bookkeeping work, payroll setup or processing, business formation work, document organization, audit preparation, website development, branding, marketing work, systems implementation, consultation, or other professional labor — fees attributable to work already completed or resources already committed are generally non-refundable.

If a project is partially completed when cancelled, the client remains responsible for the reasonable value of work performed through the effective cancellation date. Any unearned balance, if applicable, may be refunded or credited after reviewing the work completed and applicable commitments.

Completed and delivered services are generally non-refundable except when required by law or when Emily's Tax Pro LLC determines that an adjustment is appropriate.

A deposit or advance payment may be required for certain projects or services.

Deposits and advance payments will be applied toward the applicable service.

To the extent permitted by law, amounts corresponding to work already performed, time specifically reserved and used, non-recoverable third-party costs incurred for the client, or other earned amounts are not refundable.

Any remaining unearned amount will be handled according to the applicable engagement terms and this Refund Policy.

Certain services, including bookkeeping, accounting support, payroll-related services, ongoing business support, website maintenance, marketing, or other recurring services, may be provided on an ongoing basis.

A client may request cancellation of recurring services in accordance with the terms of the applicable service arrangement.

The client remains responsible for all fees and charges incurred through the effective date of cancellation, including work already completed or third-party costs already incurred on the client's behalf.

Cancellation of recurring services does not automatically create a right to a refund for services already provided.

If you believe you were charged incorrectly or submitted a duplicate payment, please contact Emily's Tax Pro LLC promptly at info@emilystaxpro.com.

We will review reasonable billing concerns and correct confirmed duplicate charges or billing errors as appropriate.

Refund processing times may depend on the financial institution or payment processor involved.

Clients are responsible for providing complete, accurate, and timely information necessary to perform requested services.

Emily's Tax Pro LLC is not responsible for delays, additional work, penalties, missed deadlines, inaccurate results, or other consequences caused by incomplete, inaccurate, misleading, or untimely information supplied by a client, except to the extent otherwise required by law.

Clients remain responsible for reviewing documents, filings, reports, payroll information, accounting records, website content, business information, or other work product when their review or approval is requested.

Workers' Compensation audit support offered by Emily's Tax Pro LLC is limited to administrative support, documentation organization, preparation assistance, and related business support services.

Emily's Tax Pro LLC does not act as an insurance carrier and does not make underwriting, coverage, premium, classification, or claim determinations on behalf of an insurance company.

We do not guarantee the outcome of an audit, premium adjustment, classification decision, carrier determination, or other insurance-related matter.

Clients remain responsible for providing complete and accurate information and for reviewing communications, determinations, and requirements issued by their insurance carrier or other applicable parties.

This website may use or provide links to third-party platforms and services, including appointment scheduling, videoconferencing, messaging, payment, communication, or other technology providers.

Those services are operated independently and may be subject to their own terms, privacy policies, availability, and practices.

Emily's Tax Pro LLC is not responsible for the operation, security, availability, content, or policies of third-party services that we do not control.

Unless otherwise indicated, the website design, branding, business name, logos, written content, graphics, and other original materials appearing on this website are owned by or used with permission by Emily's Tax Pro LLC.

You may view and use the website for personal purposes related to evaluating or obtaining our services.

You may not copy, reproduce, republish, distribute, sell, modify, or commercially exploit our original website content or branding without prior authorization, except as permitted by applicable law.

Third-party names, trademarks, logos, and materials remain the property of their respective owners.

We make reasonable efforts to maintain useful and accurate website information, but we do not guarantee that all website content will always be complete, current, error-free, or continuously available.

Service descriptions, availability, website features, and other information may be updated from time to time.

If you require information regarding a specific service or situation, please contact us directly.

To the extent permitted by applicable law, Emily's Tax Pro LLC will not be liable for losses or damages arising solely from reliance on general website content, temporary website unavailability, or the operation of third-party services outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any responsibility or liability that cannot legally be excluded or limited under applicable law.

Any responsibilities associated with a separately accepted professional engagement may also be governed by the specific terms applicable to that engagement.

Your use of this website is also subject to our Privacy Policy.

Please review the Privacy Policy available through the website footer for information about how information submitted through the website and related communication channels may be handled.

Emily's Tax Pro LLC may update these Terms & Conditions when our website, services, technologies, business practices, or applicable requirements change.

The version published on this website will be the current version.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

These Terms & Conditions and your use of this website will be governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable federal law or another law that cannot legally be waived or displaced applies.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be waived under applicable law.

Any separate professional engagement may contain additional terms concerning governing law, dispute resolution, venue, or other legal matters, and those specific engagement terms will control with respect to that engagement if they conflict with these general website Terms & Conditions.